Terms and conditions

The following are the conditions governing the sale of our products.


The prices displayed on the website include the Italian VAT rate (22%).

The articles on the website can be purchased, subject to availability of inventories, by those who have reached 18 years.

Orders are considered confirmed upon receipt of the advance payment and will be sent on the next working day by courier.



The official currency is the Euro Shop Clara site.

Payments must be made via PayPal / credit card or by bank transfer, in the latter case the data will be supplied at time of order



The customer Clara must feel completely satisfied with my choice.

If for any reason you were not happy with your order, or in case you were delivered wrong products, you can return the products, without having used them, within 15 days from the delivery date (pursuant to Legislative Decree no. 185/99).

We ask that you respect the following conditions associated with the product:

– Must not have been used

– Must be intact

– Must not have undergone any kind of damage

– Must have the tag attached, and its original packaging.

For hygienic reasons, we can not accept returns of products that have been worn in direct contact with the skin.

Clara Srl reserves the right to refuse the return of products not complying with these conditions.

To make the return, send an e-mail to commerciale@clara-intimo.it indicating:

Name, Order Number and codes of the items you wish to return, do not forget to specify the reasons for the return and the refund of the purchase or if you prefer to change size / color of the same items purchased or with another article.

Shipping costs are not reimbursed.

The goods being made must be sent in original to: Clara Srl, Consorzio Impre.Co. – Lot 29 – Zone A.S.I. Aversa Nord – 81032 Aversa (CE), Italy.

Shipping costs are at your expense.


The delivery of the items is via postal service or courier, on the whole national territory, and you can choose between standard shipping and express shipping.

Fixed contribution to Shipping:
€ 5.00 for standard shipping – minimum 7 days
€ 10.00 for express delivery – minimum 5 days

The timing of shipments are calculated after receipt payment

For purchases above € 400.00 Shipping costs are free.